Terms of Service

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your access to and use of the website, services, products and digital platforms provided by Lesedi Solutions ("Lesedi", "we", "us" or "our").

By accessing our website or engaging our services, you acknowledge that you have read, understood and agreed to these Terms.

2. Our Services

Lesedi Solutions provides technology, ICT-related solutions, products, support and business technology services.

The specific scope of any service will depend on the quotation, proposal, statement of work, service agreement or other written agreement applicable to the engagement.

Where a written agreement contains terms that conflict with these website Terms, the specific written agreement may govern the relevant service or transaction.

3. Acceptable Use of the Website

You agree to use our website lawfully and responsibly.

You must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt to gain unauthorised access to our systems.
• Introduce malicious software or harmful code.
• Interfere with the security or operation of the website.
• Copy or reproduce website content without permission.
• Use automated scraping without authorisation.
• Misrepresent your identity or relationship with Lesedi.

4. Quotes, Proposals and Orders

Quotations and proposals issued by Lesedi may be subject to specific validity periods, availability and commercial conditions stated in the applicable document.

A quotation does not necessarily constitute a binding contract until accepted in accordance with the terms specified by Lesedi.

Product availability, supplier pricing, specifications and delivery timelines may change before an order is confirmed.

5. Payments and Fees

Fees, payment schedules and applicable taxes will be communicated in the relevant quotation, invoice, proposal or service agreement.

Unless otherwise agreed in writing, clients are responsible for paying invoices within the applicable payment period.

Additional work, services, products or requirements outside the agreed scope may be quoted separately.

6. Intellectual Property

Unless otherwise stated, the Lesedi website and its original content, branding, graphics, text, design, software and other materials are owned by or licensed to Lesedi Solutions.

You may not reproduce, distribute, modify, publish, transmit, sell or commercially exploit proprietary materials without prior written permission.

Third-party trademarks, product names and logos remain the property of their respective owners.

7. Third-Party Products and Services

Lesedi may supply, recommend, integrate or support products and services provided by third parties.

Third-party products and services may be subject to the applicable manufacturer's or provider's own warranties, licences, terms and conditions.

8. Website Availability

We aim to keep our website available and accurate, but we do not guarantee uninterrupted access or that the website will always be free from errors, delays or technical interruptions.

We may temporarily suspend, modify or discontinue parts of the website for maintenance, security, upgrades or other operational reasons.

9. Limitation of Liability

To the extent permitted by applicable law, Lesedi Solutions will not be responsible for indirect, incidental, special or consequential losses arising from your use of the website or services.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

10. Indemnity

To the extent permitted by law, you agree to indemnify Lesedi Solutions against reasonable losses, claims, damages or expenses arising from your unlawful use of our website, your violation of these Terms or your infringement of the rights of another party.

11. Suspension or Termination

We may restrict or suspend access to our website or services where reasonably necessary for security, operational, contractual or legal reasons.

Termination of a specific client engagement will be governed by the applicable service agreement, quotation or other contractual terms.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa, unless otherwise required by applicable law or expressly agreed in writing.

Any disputes should, where reasonably possible, first be addressed through good-faith discussions between the parties before formal proceedings are considered.

13. Privacy

Your use of our website and services may involve the processing of personal information.

Our processing of personal information is described in our Privacy & Cookie Policy .

14. Changes to These Terms

Lesedi Solutions may update these Terms from time to time to reflect changes to our business, services, technology or legal requirements.

The updated version will be published on this page and the "Last updated" date may be amended where appropriate.

15. Contact Us

If you have questions about these Terms or require clarification regarding a service or agreement, please contact us.